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Communications
The purpose of this award is to equip the learner with the knowledge and skills required to have effective and clear communication skills.
Communication skills and what you'll learn (?)
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understanding and awareness of emotional intelligence.
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Explore the communication dynamic.
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Understand how to get key messages across clearly and concisely.
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Learn how to change your attitude to change the impact you have.
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Gain strategies for mediating and handling conflict effectively.
Communication Skills, Delivery and Evaluation (?)
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